Are you a small business owner? If so, you’re probably reading this having spent another long day at the helm of your company juggling a thousand things at once. But what if I told you that you could completely cure one of your many headaches and save cash at the same time? And what if the solution boosts both the productivity and happiness of your workforce? I guess it sounds too good to be true.
If one of the headaches in question is providing for an increasingly technology-reliant workforce as well as the IT needs of your business, then it’s both possible and easy. Many small businesses are turning to Mobile Desktop as a complete IT solution. What is it? You may have heard of ‘cloud computing’. Mobile Desktop takes the best features of cloud computing and offers them as a turnkey service to small businesses.
Mobile Desktop is a cloud-based desktop, so you can access your Windows apps and desktop from anywhere, anytime and from any device. You can wave goodbye to the traditional server in an office.
How does it work? Think about the email services offered by Google, Hotmail and Yahoo. These are all accessed through a web browser. You don’t need any special hardware or software to access them or use them. All you need is an Internet-connected device like a laptop or a smartphone. Nothing is stored on your computer. The magic all happens up in the cloud.
Mobile Desktop is much the same. Servers, software and work files are located in the cloud and are accessed via the Internet. This affords the small business a number of power-packed advantages over more traditional, in-house server approaches.
These approaches can take a number of forms. For you, it may be to handle IT internally, or you may have outsourced it to a third-party IT management service provider. If you’re operating the way a lot of businesses do, you’ll have at least one server on-site handling multiple tasks with Microsoft Exchange being the most common server for small businesses.
Relying on an in-house server can be a real headache sometimes and can represent a serious threat to your business. The most obvious problem is that servers can crash, and when they do, you’ll most likely have a workforce screaming at you about missing emails and other hindrances to productivity. Team morale, meanwhile, takes a hammering.
If this happens to your business, what do you do? Small businesses don’t have their own IT departments, so you will have to roll up your sleeves and tackle the problem yourself or call out a technician. The solution can range from simple reboot to something much worse — a replacement server. Even a quick visit by a technician can cost hundreds of dollars and hours of downtime for staff.
Small businesses simply cannot afford the cost or the time it takes to fix a problem like this. More importantly, a potentially catastrophic loss of data scares many small business owners, and if it doesn’t, it should. With an increasing number of hackers targeting small businesses, in-house servers have lost popularity.
With Mobile Desktop operating from the cloud (in this case, a secure data centre in Melbourne), your data is literally guarded by security personnel and a network operation team. Your backup files are retained for 12 months by default, or longer if required. For added peace of mind, your backup data is automatically transferred to a secure offsite backup centre every day.
Since all the software and files are stored on and operated from the cloud, if one of your computers is stolen or lost, a user can simply log in from a different device and continue working without missing a beat. And since there is no data stored on your lost device, you don’t have to worry about your data ending up in the wrong hands.
With downtime eliminated, the result is an instant productivity boost and happier workforce. In fact, you could even introduce a ‘Bring Your Own Device’ (BYOD) policy to your business. This staff-friendly trend allows your people the flexibility of using their own gadgets for work, like their iPhone or iPad.
Many businesses have found that implementing a BYOD policy leads to increased productivity because employees naturally know how to use their own devices better than they do office-issued devices. It makes business sense too, because the cost of new or replacement hardware is reduced.
The really good news is that all the benefits that Mobile Desktop brings are affordable to a small business owner. It makes even more sense when stacked up against the cost of installing an in-house server.
After the initial setup and data migration, businesses pay a fixed, monthly ‘per-user’ fee. This fee includes software licenses for Microsoft Office, with an antivirus app and spam filter as well. As a business owner, isn’t that what you need? Better cash flow management and predictable IT costs.
Mobile Desktop is running a Windows desktop and Microsoft Office, so it is familiar and intuitive to use. And with a friendly Australian support team looking after your business, there’s not much else for you to do as far as IT is concerned. Now, you can focus on your core business, your clients and, of course, making money. Which is exactly how it should be.