In order to access your Mobile Desktop, your Windows PC requires an application – Citrix Receiver. This step-by-step guide will assist you to download and install the latest version of the Receiver.
|01||Visit Citrix Website|
|Visit citrix.com website and click on [ Download ] tab. Then choose [ Citrix Receiver ] from options and then choose [ Receiver for Mac ]. Click [ Find ] button.
|02||Citrix Receiver ICA|
|The latest version of Citrix Receiver for Windows will be recommended for download. In this example, version 4.2 is recommended. Click on [ Receiver for Windows ].
|Citrix's website may display some additional information regarding the Receiver. Click on [ Download ] button to initiate download.
|Windows message will ask, 'Do you want to run or save'. Click on [ Run ] button.
|05||User Access Control|
|A pop up message will ask, 'Do you want to allow the following program to make changes to this computer?'. Click on [ Yes ] button.
|06||Start the Installation|
|'Welcome to the Citrix Receiver Setup' screen will appear. Click on [ Next ] button.
|'License Agreement' screen will appear next. Place a tick next to 'I accept the license agreement' and click on [ Install ] button.
|Installation in progress.
|In a few moments, installation will end. Click on [ Finish ] button.
|10||Login to Mobile Desktop|
|You can start your browser (eg. Internet Explorer) and visit the Mobile Desktop login screen that was provided to you by Cybersphere when you first signed up to Mobile Desktop. For security reasons, please do not share this web address.