In order to access your Mobile Desktop, your Windows PC requires an application – Citrix Receiver. This step-by-step guide will assist you to download and install the latest version of the Receiver.

01 Visit Citrix Website
Visit citrix.com website and click on [ Download ] tab. Then choose [ Citrix Receiver ] from options and then choose [ Receiver for Mac ]. Click [ Find ] button.

Screen shot of Citrix Website
02 Citrix Receiver ICA
The latest version of Citrix Receiver for Windows will be recommended for download. In this example, version 4.2 is recommended. Click on [ Receiver for Windows ].

Screen shot of Citrix Receiver ICA Download for Windows PC

03 New Features
Citrix's website may display some additional information regarding the Receiver. Click on [ Download ] button to initiate download.

Screen shot of New features
04 Download
Windows message will ask, 'Do you want to run or save'. Click on [ Run ] button.

Screen shot of Download
05 User Access Control
A pop up message will ask, 'Do you want to allow the following program to make changes to this computer?'. Click on [ Yes ] button.

User Access Control
06 Start the Installation
'Welcome to the Citrix Receiver Setup' screen will appear. Click on [ Next ] button.

Screen shot of Opening Citrix Receiver
07 License Agreement
'License Agreement' screen will appear next. Place a tick next to 'I accept the license agreement' and click on [ Install ] button.

Screen shot of Installing Citrix Receiver
08 Citrix Installer
Installation in progress.

Screen shot of Citrix Receiver installer first screen
09 Installation Success
In a few moments, installation will end. Click on [ Finish ] button.

Screen shot of Citrix License Agreement
10 Login to Mobile Desktop
You can start your browser (eg. Internet Explorer) and visit the Mobile Desktop login screen that was provided to you by Cybersphere when you first signed up to Mobile Desktop. For security reasons, please do not share this web address.