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How to register AppleCare

We recommend our clients with Apple Mac computers purchase AppleCare Protection Plans (extended warranty) for their computers before their 12 month warranty expires. Some clients purchase AppleCare at the time of purchasing their computers and others purchase it around 11 months into their ownership. In either case, Apple’s extended warranty...

FBI warning to Android users regarding malware

We advised our clients to choose Apple iPhone over Google Android based smart phones due to the increasing number of malware attacks back in December 2011. A few days ago, FBI’s Internet Crime Complaint Centre (IC3) has issued a warning to Android users of malware that is actively targeting and...

iPhone 5 Siri user guide and tips

Many small business owners in Australia have embraced Apple’s iPhone and other smartphones. These devices have come a long way since the days of Palm Pilots (circa 1998). With the release of iPhone 5, Apple has doubled the speed, added a bigger and better display and made the iPhone thinner...

Drobo 5D and Pegasus R4 – Thunderbolt storage devices

With growing file sizes, and the sheer number of documents small business owners manage these days, USB hard drives (HD) are multiplying in people’s desk draws around the country. Some external HD come equipped with two physical drives inside the casing, but they are still technically limited to 6TB (but...

Should I upgrade to OS X Mountain Lion?

This is the question we have been asked repeatedly from our clients.  Our answer is ‘Yes! Do it!!’ If you want to know why we recommend OS X Mountain Lion (ML), together with some cautionary tales, read on! When ML was released, we asked ourselves the same question, “Should we upgrade to...